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Conrad N. Hilton College of Global Hospitality Leadership

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  5. Laur Ann Daley

About

Laur-Ann Daley Doctoral Student

Education

BSc in Hospitality and Tourism Management, MSc in Hospitality Management, University of South Florida (USF).

Expertise & Research Interests

  • Leadership
  • Employee Retention
  • Organizational Behavior
  • Employee Well-being
  • Organizational Effectiveness

Career Highlights

Brings over diverse experience in the hospitality industry, including hotel operations, food service, catering, and quality management; passionate about leadership, employee satisfaction, and retention; co-authored multiple research papers currently under review in top hospitality journals; presented research at leading academic conferences including the Graduate Education and Graduate Student Research Conference in Hospitality and Tourism (2023, 2024) and SECSA-CHRIE (2023, 2024); currently pursuing a Ph.D. in Hospitality Administration at the 91ÁÔÆæ, focusing on servant leadership, multigenerational teams, and organizational behavior.